FAQ's

  • What id proof do I need to become a member?
    If you are an expat living in Delhi, all we need you to do is upload any official proof of identification that proves your nationality.
  • What if I am not given the discount at a particular restaurant despite being a member?
    Please report the incident (link to our complaint form). We'll investigate the issue and get back to you within 48 hours.
  • When will my membership expire?
    Your membership doesn't have an expiry date. The expiry date on your card is to ensure your card is replaced due to wear and tear.
  • What should I do if I lose my membership card?
    You can report loss at the following link(link of our complaint page) and we will get back to you within 48 hours
  • Can I write 2 reviews for the same restaurant?
    Yes, after three months of posting your first review. This rule is to prevent our review being diluted by 'boosting'. i.e. people taking money to upload false reviews to boost or lower ratings.
  • Can I edit my comment or review after posting it?
    No. If there is an urgent issue, please contact us and we can delete it so that you can upload a new one.
  • Can I still ask for my discount if I haven't brought my card with me?
    No. you need to have the Primo membership card with you at all times to use discounts from any of our partners.
  • I am not a primo partner,can I still promote my business on Primo?
    You have to become a Primo partner to promote your business on Primo Privilege. Please click here to go to our Primo Partner Sign Up Page.
  • Can I interact with other members of Primo Privilege?
    In order to protect your data, we do not share your information with anyone, even other Primo Members. You can however, join the "Primo Privilege and Primo Supper Club" Facebook Group which is 'Members only'.
  • How often can I use my Primo Card?
    You can use it as often you often as you like.There is no set limit.
  • What if I find out that one of the partners is giving out false information? How can I report this?
    You can report this by filling our complaint form (link to the form). We will investigate this and get back to you within 48 hours.
  • Will I get some more discounts for asking my friends to join Primo Privilege as partners or members?
    The more the merrier! Unfortunately, we can not offer you an increased discount as Primo has no control over our Parters' pricing.
  • Can I use Primo Card in any other city?
    Not yet. Give us a couple of years.
  • How does Primo select our vendors?
    Word of mouth and a lot of research. We welcome any suggestions you may have! If you would like us to add any specific services/products, click here to let us know.
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PRIMO PRIVILEGE

 

WHAT IS PRIMO PRIVILEGE?

Primo Privilege is Delhi NCR's most exclusive privilege club. From discounts and privileges at top brands and international destinations, to networking with the city's elite, this is the privilege club for those with a taste for the good life!

  

BECOME A
PRIMO PARTNER

Give your business the Primo edge! Reach out to the city’s international elite and crème de la crème through one single platform.

Apply Now!

BECOME A
PRIMO MEMBER

Got a taste for the finer things in life? Sign-up for membership and join the city's most exclusive privilege club! *Rights of admission reserved.

Join Primo Privilege Now!